Help and support
My push-ups are not counted
- Lean the phone against a wall, on the floor, facing you, one or two meters away. The camera border turns green when your whole body is visible.
- Light the room and avoid backlight. A plain background helps.
- Go all the way down and lock your arms at the top. Push-ups on your knees are rejected.
- Redo the calibration from onboarding if counting stays wrong: it learns your plank position.
Delete my account
In the App: Profile → Settings → Delete my account, then confirm twice. Deletion is immediate and complete: profile, battles, ghosts, photo, contact fingerprints. Without the App, write to us from your account's e-mail address and we delete within a month.
Pro subscription
- Manage or cancel: iOS Settings → your name → Subscriptions → WinPushUp. Cancellation takes effect at the end of the paid period.
- Restore after switching iPhones: Profile → Settings → Restore purchases, with the same Apple ID.
- Refund: the sale is made by Apple, request it at reportaproblem.apple.com.
Report a player
From the result screen or their profile: Report, pick the reason, and tick "Also block this player" so you never meet again. We review every report.
Lives, streak, missions
3 lives at most, one lost per defeat, one back every 8 hours; daily missions give one back. The streak counts any battle, ranked or friendly, before midnight. Pro: unlimited lives and streak freeze.
Privacy
No image ever leaves your phone. Details are in the privacy policy.